Prior to the commencement of our build, people told us that building is a stressful process. I can honestly say that was NOT my experience with the Ultra Group. From our first meeting to discuss our dream, to opening the door to our brand new family home, the team at Ultra made our experience as easy as can be.
As we are first home buyers, we definitely felt in over our heads when we began the process, but a member of the Ultra team was always just a phone call away with easy to understand information, great advise backed by an excellent industry knowledge and recommendations to make that dream in our heads a reality.
Once constructions started, there was always progress on our home. My wife and I were lucky enough to get to visit the site often, and whenever we did there was always something new to look at. Our site supervisor was always easy to get hold of and ready to answer any questions we had along the way as well as accomodating any changes we wanted to make throughout the build.
Now our build is complete and I am amazed at the quality and attention to detail Ultra Group have put into our home. Things that other companies offer as "Extras" came standard in our package.
My family and I are exceptionally happy with our new family home and can't wait to start making new memories together and for that I'd like to thank the Ultra Group.
I would also like to give special thanks to Jess, Kristina (Nannie) and Nick for all the hard work you put in for us. Cheers guys.
The Hatcliffe Family